All guests are required to carry valid identification proof, tickets, booking vouchers, permits, and any other necessary documents at all times. Each individual is solely responsible for the security and safekeeping of their personal documents.

Please ensure arrival at the designated pickup point 15 to 20 minutes prior to the scheduled departure time. Any delays resulting from late arrival will be the sole responsibility of the passenger and will not be borne by our organization.

Luggage allowances are determined in accordance with the specific regulations set forth by the respective transportation provider, whether it be a vehicle service or an airline. Any items classified as excess or oversized beyond the permitted limits may incur supplementary fees, which will be applied in addition to the standard fare.

All participants are expected to maintain proper discipline, adhere strictly to the instructions provided by the guide, and show respect toward fellow travelers at all times. Any form of misconduct or inappropriate behavior may lead to the immediate termination of services without the possibility of a refund.

It is essential to confirm that you are in adequate physical condition prior to undertaking the trip, particularly if it involves high-altitude environments or demanding adventure activities. Proper fitness preparation will help ensure both safety and an enjoyable experience.

The consumption or possession of tobacco products, alcoholic beverages, and illegal substances is strictly prohibited while traveling in any vehicle.

Delays may occur due to factors such as weather conditions, traffic congestion, or government-imposed restrictions. While our team will make every effort to provide assistance in such situations, any alternative arrangements will be subject to availability and cannot be guaranteed.

We highly advise all travelers to obtain comprehensive travel insurance to ensure protection against medical emergencies, trip cancellations, baggage loss, accident coverage, and other unforeseen circumstances. The company assumes no responsibility for expenses resulting from situations that are typically covered by travel insurance policies.